Contact Us
Our dedicated customer support team is available to assist Australian players with any questions or concerns regarding your gaming experience. We maintain multiple communication channels to ensure prompt and professional assistance for all enquiries related to account management, payment processing, and technical support.
Support Channels
We offer several convenient methods to reach our support team, each designed to provide timely assistance based on your specific needs. Our Australian-based support representatives are trained to handle all aspects of online gaming enquiries while ensuring compliance with local regulations.
- Live online chat available 24/7 for immediate assistance
- Email support at [email protected] with responses within 24 hours
- Phone support at +61 2 8294 7365 during business hours (9 AM – 9 PM AEST)
- Dedicated responsible gambling support line for player protection matters
When contacting us, please provide your account details and a clear description of your enquiry. Our team prioritises account security, payment issues, and responsible gambling concerns. All communications are handled confidentially in accordance with Australian privacy legislation and gaming authority requirements.
Last updated: January 29, 2026