Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies on our online gaming platform to enhance your experience while ensuring compliance with Australian privacy laws and regulations. By continuing to use our services, you acknowledge and consent to our cookie practices as outlined in this policy. Last updated: January 28, 2026.
What Are Cookies
Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit our online casino platform. These files contain information that helps us recognize your device and remember certain information about your preferences and past actions. Cookies enable essential functionality such as user authentication, game preferences, and security features that are crucial for online gambling operations. They play a vital role in providing a seamless gaming experience across our pokies, table games, and live dealer sections while maintaining the highest standards of player protection and regulatory compliance required under Australian law.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic site functionality, user authentication, and security measures including responsible gambling tools | Session or up to 1 year |
| Performance Cookies | Collect information about how players interact with games, loading times, and technical performance metrics | Up to 2 years |
| Functional Cookies | Remember your gaming preferences, language settings, deposit limits, and customization choices | Up to 1 year |
| Analytics Cookies | Help us understand player behavior, popular games, and website usage patterns for service improvement | Up to 26 months |
| Marketing Cookies | Track promotional campaign effectiveness and deliver personalized bonus offers and game recommendations | Up to 13 months |
Essential Cookies
Essential cookies are fundamental to the operation of our online casino and cannot be disabled without severely impacting your ability to use our services. These cookies enable critical functions including secure login processes, account verification, payment processing, and responsible gambling features such as deposit limits, session timers, and self-exclusion tools. They also facilitate compliance with Australian gambling regulations by maintaining records of player activities, age verification, and jurisdictional restrictions. Without these cookies, we cannot provide the secure gaming environment required by law or ensure that players can access their accounts, make deposits and withdrawals, or utilize the responsible gambling tools mandated by Australian authorities.
Performance and Analytics Cookies
Performance cookies help us monitor and improve the technical aspects of our gaming platform by collecting anonymous data about page load times, server response rates, and game performance metrics. These cookies are particularly important for ensuring optimal functionality of resource-intensive features such as live dealer games, progressive jackpot slots, and real-time tournament play. Analytics cookies provide insights into player preferences, popular game categories, peak usage times, and navigation patterns, enabling us to optimize our game library and user interface. This data helps us identify technical issues, improve mobile compatibility, and ensure that our platform meets the evolving needs of Australian players while maintaining the high performance standards expected in the competitive online gambling market.
Functional Cookies
Functional cookies enhance your gaming experience by remembering your preferences and settings across sessions. These include your preferred language, currency selection, game filter options, sound settings, and graphics quality preferences for optimal performance on your device. They also store information about your favorite games, recently played pokies, and customized dashboard layouts. For responsible gambling purposes, functional cookies help maintain your self-imposed limits for deposits, losses, and session duration even when you log in from different devices. These cookies ensure continuity in your gaming experience while supporting the responsible gambling framework required under Australian law, making your return visits more convenient and personalized.
Marketing and Advertising Cookies
Marketing cookies enable us to deliver relevant promotional content and personalized offers based on your gaming preferences and activity patterns. These cookies track your interactions with different game categories, bonus utilization, and promotional email engagement to provide targeted offers that align with your interests. They help us measure the effectiveness of advertising campaigns, referral programs, and loyalty initiatives while ensuring that promotional content complies with Australian advertising standards for gambling services. We use this information to customize welcome bonuses, free spin offers, and VIP program benefits. You can opt out of marketing cookies through your browser settings or our cookie preference center without affecting your ability to play games or access essential services.
Third-Party Cookies
Our platform integrates with various third-party services that may set their own cookies to provide specialized functionality. These include payment processors for secure transactions, game providers for slot machines and table games, live chat support systems, and fraud prevention services. Social media plugins and customer support tools may also place cookies to enable seamless integration with external platforms. We work only with reputable third-party providers who comply with Australian privacy laws and maintain appropriate data protection standards. While we carefully vet all third-party services, we recommend reviewing their individual privacy policies to understand how they handle your information. You can manage third-party cookies through your browser settings or by contacting us for assistance.
Cookie Management and Browser Settings
You have full control over cookie settings and can manage them through your browser preferences or our cookie consent manager. Most modern browsers allow you to block, delete, or receive notifications about cookies before they are stored. However, disabling certain cookies may impact your ability to use specific features of our gaming platform, including secure login, payment processing, and responsible gambling tools.
- Google Chrome: Access Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Navigate to Options > Privacy and Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Microsoft Edge: Select Settings > Site Permissions > Cookies and Site Data
- Mobile browsers: Access privacy settings through your browser’s main menu
Legal Compliance and Player Rights
Our cookie practices comply with Australian Privacy Principles under the Privacy Act 1988 and align with the Interactive Gambling Act 2001 requirements for online casino operations. We are committed to transparency in our data collection practices and respect your right to understand how cookies affect your privacy. You have the right to access information about cookies stored on your device, request deletion of non-essential cookies, and withdraw consent for marketing cookies at any time. We maintain detailed records of cookie usage for regulatory compliance and will cooperate with relevant Australian authorities as required. Players can exercise their rights by contacting our privacy team or using the cookie management tools provided on our platform.
Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our services, technology, or regulatory requirements. We will notify you of significant changes through our website, email communications, or account notifications. Continued use of our platform after policy updates constitutes acceptance of the revised terms. For questions about our cookie practices, data protection measures, or to exercise your privacy rights, please contact our dedicated privacy team through the support channels available on our website. We are committed to addressing your concerns promptly and maintaining the highest standards of data protection in the Australian online gambling industry.